FAQ

 

Frequently Asked Questions

How does my child buy their meal?

Every student has a cafeteria account. Students purchase their meals electronically using a PIN number. This number is entered into a keypad at the end of the cafeteria line. Although all students are issued a PIN, students at Porters Point School and Union Memorial School are not required to use their PIN. At these two schools we access each child's account using their name and photo.

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How do I deposit money into my child's account?

With our cashless payment system, parents have a few different options for paying for their child's meals:

  1. Cash or check deposit ($3.00 or more) sent with your child to school. Please include a deposit slip with your child's name, school, and PIN (include the PIN on your check). Deposit slips are available on our website at www.csdvt.org/Cafe/Deposit.htm and at every school. If you are paying by check and have children in different schools, a check must be sent to each school.

Note: Although we accept cash, a check is a more secure payment option.

  1. Credit or debit card payment made through the Internet at www.myLunchMoney.com or by calling 800-479-3531, select option 5. You'll need your child's 7 digit District ID (this is not your PIN number). If you do not receive a District ID number, call the school's cafeteria.
  1. At Colchester High School and Colchester Middle School students can deposit cash into a kioski machine at the school. The funds are immediately credited to the student's account.

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What is www.myLunchMoney.com?

This is the Internet service parents use to obtain account balance information online. This service is free, easy to use, convenient, and secure. In addition, you can deposit money through this website using a credit or debit card. If you prefer, however, you can still send money (cash or check) to school with your child. It's your choice. No credit card is required.

You must enroll at www.myLunchMoney.com if you want to view your child's account balance online. For more information, click here.

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When will my deposit appear in my child's account?

Cash or check deposits made at the school are processed at the end of the school day. So a deposit made today will be available and appear in your online account at www.myLunchMoney.com tomorrow.

Credit or debit card payments made through www.myLunchMoney.com are posted at 7:00 p.m. every day. So a payment made before 7:00 p.m. will be available and appear in your online account tomorrow. Payments made ater 7:00 p.m. will be posted the next day.

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What happens to the money in my child's account at the end of the school year?

All remaining funds carry over to the next school year. For graduating seniors, we will mail a refund to their parents.

 

If your child changes schools, please change the school name
at www.myLunchMoney.com

 

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Who keeps track of my child's account balance?

Parents are responsible for keeping track of their child's account balance. The school does not send out warnings when an account is running low on funds. Parents can obtain balance information (regardless of how they put money into their account) online at www.myLunchMoney.com or by calling the staff in the school cafeteria. In addition, students may ask the cashier for their balance when they purchase their meal.

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What happens if my child spends all of their money?

If there isn't any money in your child's account and they are not eligible for free meals, the purchase is charged and the student now has a negative balance. This balance must be paid by the next school day.

If a negative balance continues for the next 4 meals, the student will receive an alternate breakfast/lunch until the balance is paid. Students without funds in their account will not be allowed to purchase items from the a la carte line.

Note: We recommend parents maintain a positive balance in their child's account to cover 2 school days worth of meals.

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Does the school district offer students free or reduced-priced meals?

Yes. Our district participates in the National School Lunch Program, so free or reduced-priced meals are available to eligible families. Students eligible for this program, however, must purchase a complete breakfast or lunch. Otherwise, individual items (e.g., juice, milk, snacks, or items from the a la carte line) will be charge to your child's account. An application and more information about this program is available through your school and on our website. Click here for more information.

Note: Our cashless payment system ensures complete anonymity. Every student uses a PIN number for purchasing breakfast and lunch, so no one knows who is paying full price for meals and who is eligible for free or reduced-price meals.

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Do you publish a menu and what types of information can I find on your website?

Yes

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Do you publish a menu and what types of information can I find on your website?

Yes, we create a new menu each month.  A copy is sent home with students, published in the Colchester Sun, and posted on our website:  Click here to view our monthly menus.

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